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Le Halo – Shipping Policy

Thank you for shopping with Le Halo. Below are the terms and conditions that form our Shipping Policy.


Domestic & International Shipping Policy

Order Processing

All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or public holidays.

During busy periods (such as collection launches or sales), dispatch times may be extended by a few days. If we anticipate a significant delay, we will contact you via email.


Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout. All orders are shipped using tracked and insured services.

Shipment Method Estimated Delivery Time Cost
Standard (Saudi Arabia) 3–5 business days Free
Standard (GCC) 3–10 business days Free
International Shipping 7–10 business days Calculated at checkout (based on size & weight)

Please note: Delivery times are estimates and may vary due to customs clearance or unforeseen delays.


Shipping Restrictions

We do not ship to P.O. boxes, APO/FPO/DPO addresses. All deliveries require a signature upon receipt to ensure safe arrival.


Order Tracking

Once your order has been shipped, you will receive a Shipping Confirmation email containing your tracking number. Tracking will be active within 24 hours.


Customs, Duties & Taxes

For orders outside Saudi Arabia, customs duties and taxes may apply. These are the responsibility of the customer. Le Halo has no control over these charges and cannot predict their amount.


Damages & Claims

Le Halo is not liable for goods damaged or lost during transit. If your order arrives damaged, please contact the carrier directly to file a claim and retain all packaging materials.


Returns Policy

Please refer to our Return & Refund Policy for detailed information on how to return an item.